Support

Write to hello@gotthilf.com. A person reads it, usually within one working day.

Tell us which phone you are on and what happened. If the app got a meal wrong, a photo of the plate helps more than a description.

Common questions

The calorie estimate for my meal looks wrong. Tap the meal and edit it. Correct the name, the ingredients or the serving size, and the numbers rescale. The estimate is a starting point, not a verdict.

How do I cancel my subscription? Through the store you bought it from, not through us. On iPhone: Settings → your name → Subscriptions → FemQ → Cancel. On Android: Play Store → profile → Payments and subscriptions → Subscriptions → FemQ → Cancel. Cancelling stops the next renewal; you keep access until the period you paid for ends.

I paid and the app still shows the paywall. Open Settings and tap Restore purchases. If that does not clear it, write to us with the email address you used in the store and we will sort it out.

I want a refund. Refunds are handled by Apple and Google, not by us — we never see your card. Use reportaproblem.apple.com or the Play Store order history. Tell us as well and we will back up the request.

How do I delete my data? Settings → Erase all data. Full detail on the data deletion page.

Does FemQ work without an account? There is no account. Nothing to sign up for, nothing to log into. Your data is on your phone.

Can I use FemQ if I am under 18, pregnant, breastfeeding, or have an eating disorder? No. FemQ builds an adult calorie deficit and is not designed for any of those situations. Talk to a clinician instead.

Not medical advice

FemQ is a nutrition and wellness tool. It does not diagnose, treat or monitor any condition and it is not a substitute for medical care.

Who we are

Dr Gotthilf LLC
30 N Gould St STE R, Sheridan, WY 82801, United States

Support: hello@gotthilf.com
Privacy: privacy@femq.app